Privacy Policy
1. Introduction
MEDIA NEWS ENTERPRISE , with its registered office at [Insert registered business address], Malaysia, and registered under company/business registration numbers CA0216004V / 201403290352, places great importance on the protection of personal data and the privacy of all users of its website and services.
This Privacy Policy is intended to inform you, in a clear and transparent manner, of how we collect, use, retain and protect personal data. We act in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA), and, where applicable, other relevant Malaysian legislation and regulatory guidance issued by the Department of Personal Data Protection (JPDP).
By using our website, you acknowledge that you have read this Policy and consent to the processing of your personal data as described below.
2. Data Controller
The party responsible for the processing of your personal data is:
MEDIA NEWS ENTERPRISE
Email: [email protected]
Phone: +60 11-2839 2182
We determine the purposes and means of the processing of personal data and take responsibility for ensuring that such processing is carried out correctly and securely.
3. Collection of Personal Data
We collect personal data in various ways, in particular when you visit our website, contact us, or use our services. This may include data you provide voluntarily, as well as information collected automatically through technological means.
The personal data we process may include identification information such as your name, as well as contact details such as your email address or telephone number. We also collect technical data such as your IP address, browser type, device information, and data relating to your use of the website, including pages visited and interactions.
In certain cases, we may also process additional information that you choose to share with us voluntarily, for example via contact forms or correspondence.
4. Purposes of Processing
The processing of personal data is carried out for specified, explicit and legitimate purposes. We use your data in particular to provide and improve our services, respond to your enquiries, and ensure effective communication.
We may also use your data for marketing and promotional purposes, to the extent permitted by applicable law or where you have given your consent. In addition, we analyse the use of our website in order to optimise its content and functionality.
Finally, certain data is processed where necessary to comply with legal obligations to which we are subject.
5. Legal Basis for Processing
Each instance of personal data processing is based on a valid legal basis. In most cases, we rely on your consent, the necessity of performance of a contract, compliance with a legal obligation, or our legitimate interests.
Our legitimate interests may include improving our services, securing our systems, and analysing user behaviour in order to optimise our activities.
6. Retention Period
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period may vary depending on the nature of the data and the context in which it is processed.
Where legal obligations require longer retention, we comply with such requirements. At the end of the applicable retention periods, data is securely deleted or anonymised.
7. Sharing of Data with Third Parties
In the course of our activities, personal data may be disclosed to carefully selected third parties, such as IT service providers, hosting providers, or marketing partners. These third parties process the data solely on our behalf and in accordance with our instructions.
We ensure that appropriate data processing arrangements are in place with these partners to guarantee a level of protection consistent with applicable regulations.
In certain cases, we may be required to disclose data to public authorities, in particular pursuant to legal obligations.
8. Cross-Border Transfers of Data
Where personal data is transferred outside Malaysia, we take reasonable steps to ensure that appropriate safeguards are in place, in line with the requirements of the Personal Data Protection Act 2010 governing transfers of personal data to places outside Malaysia.
9. Rights of Data Subjects
As a data subject, you have a number of rights in relation to your personal data. You have the right to request access to the data we hold about you and to request correction of data that is inaccurate or incomplete.
You may also request that we cease processing your data for particular purposes, limit its processing, or withdraw any consent previously given, without affecting the lawfulness of processing carried out before such withdrawal.
You may exercise your rights by contacting us at: [email protected]. We will process your request within the timeframes provided for under applicable law.
10. Complaints and Supervisory Authority
If you believe that your rights have not been respected, you have the right to lodge a complaint with the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi, JPDP) under the Ministry of Digital, the competent authority for personal data protection matters in Malaysia.
11. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These measures are regularly reviewed and adapted in light of technological developments and potential risks.
While we make every effort to protect your data, no system can guarantee absolute security. We therefore also recommend that users take appropriate precautions of their own.
12. Use of Cookies
Our website uses cookies and similar technologies to improve the user experience and gather information on how the website is used. Cookies may be used to remember preferences, gather statistics, and deliver personalised content.
For more detailed information, please refer to our Cookie Policy.
13. Changes to this Policy
We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on this page. We recommend that you review this Policy regularly to stay informed of how we protect your data.
14. Contact
For any questions, comments or requests concerning this Privacy Policy, you may contact us at:
+60 11-2839 2182